Frequently Asked Questions

1965 Intelligence is a SaaS platform built for financial advisors worldwide. It provides a growing suite of clean, visual financial planning tools designed to make client conversations simpler, more professional, and more impactful. Think of it as purpose-built advisor tools replacing the spreadsheets you've outgrown.

We built 1965 Intelligence for independent financial advisors and planners globally who want to present complex financial concepts to clients in a clear, visual way. It is especially useful for advisors who currently rely on Excel or manual calculations during client meetings, and want a more professional tool that can be used on a laptop, tablet, or screen-shared during video calls.

Yes — and there's no time limit. The free plan gives you full access to the FIRE Calculator and CPF & SRS Tax Planner with no credit card required. It's free to use for as long as you need it. Pro and Firm plans unlock additional features like exports, fee comparison tools, and saved client profiles.

The marketing site and account pages are fully responsive. The planning tools are optimised for desktop and tablet use — they are designed to be presented during client meetings, so a larger screen is recommended for the best experience. Full mobile optimisation for all tools is on our roadmap.

The FIRE Calculator takes a few key inputs — your client's current age, target retirement age, expenses, existing savings, monthly contributions, expected investment return, and inflation rate — and calculates the required FIRE corpus, years to financial independence, monthly savings needed, and whether the current trajectory is on track. It generates interactive charts and supporting visualizations.

You can present results live during a meeting by screen-sharing or using a laptop. Each tool also includes an export function so you can generate outputs to share with clients after the meeting.

The tools are currency-agnostic — simply enter values in whichever currency you use with your clients. All labels and calculations work with any currency.

We ship updates and new tools on a continuous basis — the platform is under active, full-time development. Major new tools are typically released every few months, with smaller improvements and refinements shipping even more frequently. The Financial Health Snapshot — a five-dimension financial health scoring dashboard with protection gap analysis and advisor talking points — launched in Q2 2026. The roadmap ahead includes the Retirement Income Timeline, Policy Summary Generator, and Estate Planning Dashboard. Founding members get access to every new tool at their founding price the moment it launches.

Yes. The free plan gives you full access to the FIRE Calculator and CPF & SRS Tax Planner with no time limit and no credit card required. There's no trial period, no expiry date, and no catch. It's free to use as long as you need it.

Pro (S$29/month) unlocks unlimited PDF, PPT, and Word exports; the Investment Report Generator; Investment Platform Fee Comparison; bond distribution mode; and unlimited saved client profiles. Pro is currently in development — we'll notify all existing users when it launches.

Firm is designed for advisory agencies that need multiple advisors under one account. It covers up to 5 advisor seats, firm-branded exports with your logo and contact details, and a centralised seat management dashboard. Contact us at hello@1965intelligence.com to discuss.

Yes. Paid plans are month-to-month with no lock-in. You can cancel at any time from the Billing section — you retain access until the end of your current billing period. Your free plan access remains active regardless.

We accept all major credit and debit cards (Visa, Mastercard, American Express) via Stripe. Invoicing for Firm plans is available on request.

Yes. Account data (email, subscription status) is stored securely via Supabase with industry-standard encryption at rest and in transit. Planning tool data is processed in your browser — if you close the tool without saving a snapshot, nothing is retained on our servers. If you do save a Client Files snapshot, the financial figures from that session are stored against the label you assigned. No real client names, NRIC, passport numbers, or any personally identifying information is ever collected or required. We do not sell or share any data with third parties.

No. Client Files stores only what you give it: a label you choose yourself — it could be "The Tan Family", "Client A", or any tag — and the financial figures from the saved snapshot (age, savings, projections, FIRE targets). No NRIC, passport number, full legal name, contact details, or any other personally identifying information is ever collected, required, or transmitted. You decide what label to assign. We recommend using non-identifying tags if data sensitivity is a concern.

Your account data is stored on Supabase infrastructure, hosted on AWS servers in the Asia-Pacific region. Data is encrypted at rest and in transit using industry-standard protocols. You can delete your account and all associated data at any time from Account settings.

If you cancel, your account data is retained for 30 days in case you reactivate. After 30 days, it is permanently deleted — including any Client Files snapshots you have saved. Planning data that was never saved via Client Files was never stored to begin with; it only ever existed in your browser session.

1965 Intelligence provides financial planning tools for illustrative and educational purposes only. Nothing on this platform constitutes financial advice under the Financial Advisers Act (Singapore) or any equivalent legislation in your jurisdiction. All projections and calculations are based on assumptions provided by the user and are not guaranteed. Please consult a licensed financial adviser before making any investment or financial decisions.

1965 Intelligence is a registered Singapore company founded by Kenneth Neo — a practising financial advisor who built this platform to solve a problem he faces every day. You can read more on the About page.

Yes. Kenneth is a practising financial advisor who uses these tools with his own clients every week — so the platform exists because he depends on it. 1965 Intelligence is built as a long-term platform, not an experiment. The founding member model is deliberately structured to create a sustainable recurring revenue base so that development continues regardless of external funding. We are committed to being here for years, not months.